Privacy Policy

Aura Bloom PTY LTD Privacy Policy Aura Bloom PTY LTD (ABN (“we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect and use personal information when you visit our website or engage us as your property buyer’s agent. In line with the Australian Information Commissioner’s guidance, our policy is a clear statement of how we handle your personal information. We follow best practices and the Australian Privacy Principles to safeguard your data. Our policy applies both on our website and when we provide services in person; we make it available on our site and will provide it to you in writing upon request or when engaging our services. Information We Collect We only collect personal information that is necessary to provide our services. This typically includes: Contact details: such as your name, address, phone number and email. Property-related information: your property requirements (e.g. desired location, budget, type of property) and any preferences. Financial and legal details: information relevant to buying a property (for example, proof of identity, financial means or credit references) if needed to secure financing or complete transactions. Other relevant data: anything else you provide (e.g. how you heard of us, marketing preferences). We do not collect sensitive information (such as health, religion, ethnicity) unless absolutely required for the service and with your explicit consent. We let you interact anonymously or via pseudonym wherever practicable. How We Use Your Information Your personal information is used only to help you buy property and run our business. In particular: Provision of services: We use your contact and property information to find, negotiate and secure suitable real estate on your behalf (e.g. communicating with sellers, agents, lenders and conveyancer, real estate agent, vendor or anyone who has interest in the property etc). Communication: We use your contact details to reply to your inquiries, provide updates, invoices and information about your property search. Legal and compliance: We may use information as needed for legal obligations. Marketing (optional): We will not market additional services to you without your consent. If you agree, we may send you information about our services. You can opt out of any marketing at any time. We never use your personal data for any purpose unrelated to our services. As guidance notes, we generally use information only for the primary purpose for which it was collected. Disclosure to Third Parties We respect the confidentiality of your data. We do not sell, rent or trade your personal information to any third party. We will only disclose personal data in these ways: Service-related partners: We may share information with trusted third parties that assist us in providing our services. For example, with property sellers or their agents, valuation firms, lenders, lawyers or notaries, or technology/cloud service providers only to the extent necessary to help complete your property transaction. We require all such parties to keep your information confidential. Legal or regulatory requirements: If required by law or by court order, we may have to disclose your information to government or law enforcement agencies. Your consent: We may also disclose information to other parties if you explicitly agree (for example, if you request we involve a particular advisor or partner in your purchase). We will not transfer your personal information outside Australia except if needed to deliver services (for example, if a overseas-based lender or consulting service is involved) and only with appropriate safeguards in place. Data Security and Retention We take reasonable steps to keep your personal information secure. This includes physical, electronic and administrative measures (e.g. secure servers, restricted access) to protect your data from unauthorized access, misuse or loss. Only staff and contractors who need the information to perform their duties are allowed to access it. We retain your information only as long as needed for our services or as required by law. Once personal information is no longer needed, we securely destroy or permanently de-identify it. We review our data handling practices regularly and ensure outdated information is removed in accordance with good privacy practice. Your Rights You have rights regarding the personal information we hold about you: Access and correction: You can request access to the personal information we hold about you, or ask us to correct it if it is inaccurate or incomplete. Simply contact us (see below) to make such a request, and we will respond promptly. Complaints: If you believe we have mishandled your personal information or if you have any privacy concerns, you may first contact us to seek resolution. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at any time. Changes to this Policy We may update this Privacy Policy from time to time as our practices or legal requirements change. Consistent with OAIC guidance, we will revise and publish any new version on our website and notify you if there are significant changes. Contact Us: For questions about this policy or our data practices, please contact Aura Bloom Real Estate Info@aurabloom.com.au or on 0425400500.

Sources: This policy is based on Australian privacy guidelines and the Australian Privacy Principles, taking into account that as a business with turnover under $3M we are not required to be covered by the Privacy Act. We have referred to OAIC guidance on privacy policies and data handling to ensure we meet recognized best practices